Airport Assistance Services at Muscat Airport

MCT immigration/ security and check-in area can be busy during busy times of international travel and connection. AirportAssist helps passengers to streamline and guide them through the required procedures. The service is available to families, business travellers, the elderly, and individuals who are unable to take a lot of time.

Meet and Greet services offer travellers an individual reception at Muscat Airport. Passengers are directed to the terminal when leaving and are escorted to the terminal when arriving, and passengers are directed to pick up their bags at the terminal or to a taxi, bus, rental car or pre-arranged transportation.

Muscat Airport offers a variety of good-quality lounges for eligible/paid travellers. AirportAssist can help the passenger to determine which lounge is appropriate and to take them to the right lounge. Access is subject to airline status, ticket class, membership, paid entry and/or the access conditions of that particular lounge.

VIP Airport Assistance at MCT is geared towards privacy, comfort and personal coordination. AirportAssist provides assistance to travellers when they are checking in, navigating the airport and handling their bags, as well as onward transportation. It is applicable for executives, important travellers, families and travellers who wish to be escorted individually during their airport passage.

Walking or compactness of the passenger areas may be tiring to families. Long distances may be tiring, and the crowd around the passenger area may be a disadvantage for elderly passengers or those who use a wheelchair or have reduced mobility. AirportAssist will help you to better coordinate your children, baggage and mobility requirements when you arrive, depart or transit at an airport.

Baggage Assistance: This facilitates passengers in handling the transfer of bags between the terminal entrance, check-in, baggage reclaim and on to the onward transport. It's an ideal service for families, travelling groups and multi-bag families, especially after a long international flight or before heading to a hotel or any other destination in Oomi.

• Single terminal means that MCT is only one passenger terminal, and there is no need to have trains or buses between terminals. A few of the departure gates, however, are longer.
• Call from another country via one ticket will take about 90 minutes to 2 hours. They are more secure to use when using other tickets and/or picking up and dropping off bags.
• See if your bags have been marked for the end of the trip. Existing immigration and visa conditions apply to all those travelling to Oman.
• The terminal has free Wi-Fi Internet. Please note that all flight information screens will be continually updated, and the gate and walking time may change.